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Our Transcription Quality Assurance process starts at the very beginning of a transcription assignment and is documented for each step leading us to delivery reports with 99.8% accuracy. We drive our quality using the four steps below for each report generated:

Step 1 – Transcription
Our transcriptionists use modern transcription tools to ensure accuracy and increased efficiency. Flipsu Health has a team of certified medical transcription (CMT) professionals with more than 15 years of experience.

Step 2 – Editing
The editor reviews the transcription for accuracy and completeness. This editing process includes listening to the audio file and reading through the transcribed text. Any corrections that the editor sees necessary are implemented to the transcribed text.

Step 3 – Approval
Editor’s changes are reviewed by the senior transcriptionist. If there are any conflicts, a third resource is brought in (generally, an industry expert) to ensure transcription quality.

Step 4 – Project Management
Each project has an assigned project manager who monitors the entire process and ensures that the transcription quality assurance steps are followed and documented according to our guidelines.